to request access to your information and information related to our use and processing of your information;
to request the correction of your information (we may seek to verify the accuracy of the personal information before rectifying it);
in certain situations to ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information; and
in certain situations, you can also ask us to send the personal information you have given us to a third party.
to ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the EU.
to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. This will not affect the lawfulness of our processing of your data prior to your withdrawal;
to object to the processing of your information for certain purposes, namely:
to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests;
to object to us using or processing your information for direct marketing purposes. You may also exercise your right to object to us using or processing your information for direct marketing purposes by clicking the unsubscribe link contained at the bottom of any marketing email we send to you and updating your preferences, or as a subscriber by visiting the preference centre on our website and changing your preferences.
10. Security Guidelines 10.1 Your role in safeguarding your Personal Data and Account Information You are responsible for keeping your account information and password confidential. Failure to do so exposes you to the risks of fraud and loss. MatchMove will not be responsible for losses suffered by customers as a result of: a. Input errors or misuse of Cards and MatchMove® Wallet’s services; b. Negligent handling or sharing of your Password; c. Leaving a computer or mobile device unattended during an online session. d. Failure to immediately report known incidents of unauthorized account access. 10.2 We strongly recommend that you observe the following best privacy and security practices at all times: a. Managing your Personal Data and Account Information and Password b. Your Personal Data and Account Information and Password identify you when you use our services. If any of these become invalid or ceases to be effective, it is imperative that you inform us by calling the Customer Service number for the respective services. c. Ensure that no one can see your Password when you log into our system. d. Ensure that you keep your Password confidential at all times and do not divulge it to anyone. e. Do not allow anyone (without exception) to use your Personal Data and Account Information and Password, as you are responsible for all transactions undertaken with your Personal Data and Account Information and Password. f. Do not base your password on your Personal Data and Account Information such as your telephone number, birth date or the like. g. Memorize your Password and do not record it anywhere. h. Change your Password regularly. i. Do not use the same character more than twice for your Password. j. Do not recycle your recently used Password. k. Change your Password IMMEDIATELY if you suspect that someone knows it. l. The same Password should not be used for different websites, applications or services particularly when they relate to different entities. m. Do not select the option on your browser for storing or retaining user name and Password. 10.3 Take precautions against your security code keystrokes being captured Exercise the necessary precautions to protect your personal computer against viruses and other malicious programs. Aside from damaging and/or destroying data, viruses and malicious programs can capture your Password keystrokes and other personal information and send them to another person without your consent. Precautions that you can take include the following: a. Ensure that you install an effective personal firewall as well as anti-virus, anti-spyware and anti-Trojan-horse software. These should be updated regularly. b. Do not download any software from a website that is of doubtful origin. c. Do not open any email or attachment that is from a source unknown to you. When in doubt, delete such email without opening it. 10.4 Inform us immediately of suspected invasion of your privacy or of unauthorized transactions. a. If you suspect that your privacy has been invaded or that your account(s) has/have been accessed by unauthorized persons, please change your Password immediately and contact us by calling Customer Service. b. Check your transaction records to see if any transaction has been performed without your authorization. Should there be any unauthorized or unusual transactions, please notify us immediately. c. You should check your transaction records regularly and notify us promptly of any errors. At the minimum, you should check your transaction records at least once at the beginning of each month. Effective date: 25 May 2018 Last updated: 21 May 2018
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MatchMove Pay Pte Ltd is a company registered in Singapore with the Unique Entity Number 200902936W and is regulated as a remittance business by the Monetary Authority of Singapore (MAS) license: RA No. 01464.